Help Help. Both camera and back buttons not working

[Bigdog999]

Hi, I have a rooted Droid X that I just upgraded to .602. Now I don't think this was caused by the upgrade, but I noticed that neither the back button nor the camera buttons are working. I'm not sure if its hardware or software. Running the camera, I do get a response when I press the camera button, but doesn't take a picture, just blinks the screen. Is there a setting for the hardware buttons or is it time to bring it back to the store?

 

[colchiro]

I can't speak for the "back" button, but the camera needs the sdcard to save pics. Is that full or working ok? Any corrupt pictures?

 

[Bigdog999]

SD card is working fine and plenty of room. Brought it to the store and they recommend doing a insurance claim because it has third party software on it, clockworks. so any idea how i can do a factory reset without the camera button. nevermind i found it

 

[Bigdog999]

So after removing root from the device, sbfing to 596, factory reset including sdcard, taking the ota to .602, Verizon rejects my warranty because they claim that there is corrosion on the power port. What corrosion I say. See how your power port is slightly discolored. I'm like what the f*** are you talking about, that may have been how it came. So now I'm stuck paying $100 for an insurance claim. What a ripoff

 

[colchiro]

I would have tried another VW store.

 

[brute347]

Damn that sucks :/ I feel for ya I had to pay for a phone too :/

 

[Bigdog999]

Well after two insurance phones, I got one that worked. Funny thing, the blasted ports look the same. Colchiro, the Technician logged the visit so any other technician would have looked it up and followed suit. Scammers

 

[colchiro]

I considered that possibility after I hit the submit button.