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Support Help - cannot make any calls and have no idea what to do

Discussion in 'Android Devices' started by buckeye113, Jun 2, 2010.

  1. buckeye113

    buckeye113 Member
    Thread Starter
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    Help!! For some strange reason I cannot make any calls with my Incredible all of a sudden - I cannot even reach my voice mail. Every time I try to dial out there is about 10 seconds of silence followed by beeps and then the message on screen says "Network Status: The network is busy. Please try again later." The problem started this morning and I haven't been able to make any calls since then. I have a great network signal (3-4 bars) and I can check email, surf the web and everything. I am not aware of any update that might have caused this. Any ideas on what I should do?
     

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  2. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,846
    376
    173
    Male
    Computer Tech
    San Diego
    Can you dial *228? Or will it not do that either?
     
  3. buckeye113

    buckeye113 Member
    Thread Starter
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    Nope. That was the first thing I tried actually...just get silence followed by the "network busy" message. I've rebooted my phone several times as well.
     
  4. mrjerryk

    mrjerryk Well-Known Member
    38

    May 23, 2010
    211
    20
    38
    Cincinnati OH
    take it to your local store
     
  5. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,846
    376
    173
    Male
    Computer Tech
    San Diego
    Have you tried pulling the battery and waiting a few seconds. and then putting it back in and re-starting?
     
  6. barrister89

    barrister89 Well-Known Member
    16

    Apr 30, 2010
    91
    4
    16
    VA
    +1 on battery pull
     
  7. iowabowtech

    iowabowtech root@android:/ #
    1,493

    May 2, 2010
    12,169
    8,667
    1,493
    Making the Establishment nervous
    Iowa|USA
    Just out of curiosity, have you tried dialing IN to the phone from a landline or another cell?
     
  8. buckeye113

    buckeye113 Member
    Thread Starter
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    I just had a friend call me and I can receive calls just fine...just can't dial out. Very weird. Also I did try pulling the battery but to no avail.
     
  9. iowabowtech

    iowabowtech root@android:/ #
    1,493

    May 2, 2010
    12,169
    8,667
    1,493
    Making the Establishment nervous
    Iowa|USA
    Man, that is strange. I'm not sure if this would work, but if it were my phone and if I got frustrated enough, I think I'd try this for kicks:

    Settings > Applications > Manage Applications > Dialer > Clear Data

    Again, not sure it would do anything but I can't believe it would hurt much and it's the only native app I can find that allows any user interface AND seems to have to do with calling.
     

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