1. Download our Official Android App: Forums for Android!

Support HELP! Can't access APN on my Galaxy S7 Edge

Discussion in 'Android Devices' started by Hupao03, Jun 6, 2016.

  1. Hupao03

    Hupao03 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jun 6, 2016

    Jun 6, 2016
    4
    0
    15
    Male
    A few days ago, my girlfriend renewed her contract with Globe Telecom in the Philippines and she got this Samsung Galaxy S7 Edge as her retention. She gave it to me because she was not a fan. Anyway, the phone was simlocked to that network but since we are based in Singapore, we had no choice but to have it unlocked. Now that i have put in both my Singapore sims, I realised that i have totally no mobile data. I can text and call fine but i can't browse the web. Upon further research, I found out that it might be the APN; but when i did try to access it, it was all greyed out.

    Is there a way to fix this? I rooted the phone hoping that would fix it. Will flashing a stock ROM work? I seriously don't want this phone to go to waste. Thanks in advance to anyone who would help me. Also, everytime I boot the phone, a little animation from Globe Telecom plays before reaching the home screen. Not really a big thing, but it would be great if you helped get rid of it.
     

    Advertisement

  2. chanchan05

    chanchan05 The Doctor
    Rank:
     #28
    Points:
    1,108
    Posts:
    15,004
    Joined:
    Jun 30, 2011

    Jun 30, 2011
    15,004
    4,682
    1,108
    Male
    Globe phones are usually locked that they can only use data with a Globe SIM on SIM1. It's not just allowing usage of another SIM. I do not know if Flashing a ROM can potentially work, provided that you find a compatible ROM.
     
  3. Hupao03

    Hupao03 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jun 6, 2016

    Jun 6, 2016
    4
    0
    15
    Male
    Thank for the reply! There are quite a few ROMs available for the S7 Edge, notably 'Renovate'. I have rooted the phone only in the hopes of fixing the problem, but as much as possible I'd like to avoid installing a new ROM unless it really does give me access to my mobile data.
     
  4. chanchan05

    chanchan05 The Doctor
    Rank:
     #28
    Points:
    1,108
    Posts:
    15,004
    Joined:
    Jun 30, 2011

    Jun 30, 2011
    15,004
    4,682
    1,108
    Male
    Doesn't matter if there are ROMs available for the S7 Edge. What matters is if it is compatible with the Philippine S7 Edge. Not all of these are cross compatible. Remember that the Philippine S7 is a dual SIM version. You might lose microSD capability since there may be differences in the hardware for that second SIM, or it could possibly lead to signal issues due to difference in antenna hardware.

    Chinese S7's are also dual SIM but they use a SnapDragon processor. The Philippine version uses Exynos. That means it's incompatible too.
     
  5. Hupao03

    Hupao03 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jun 6, 2016

    Jun 6, 2016
    4
    0
    15
    Male
    oh man, what a waste... anyway, thanks for your time! really appreciate it.
     
  6. chanchan05

    chanchan05 The Doctor
    Rank:
     #28
    Points:
    1,108
    Posts:
    15,004
    Joined:
    Jun 30, 2011

    Jun 30, 2011
    15,004
    4,682
    1,108
    Male
    You can always try to look for one that's compatible. Other people would have already tested the ROMs on dual sim versions. You just need to read up on ROM compatibility so that you don't brick your phone putting in a wrong ROM version.
     
  7. Hupao03

    Hupao03 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jun 6, 2016

    Jun 6, 2016
    4
    0
    15
    Male
    alright, thanks! and yes, will definitely read up on this further before doing anything drastic.
     

Samsung Galaxy S7 Edge

The Samsung Galaxy S7 Edge launched in 2016 and was one of two of Samsung's flagship devices. The S7 Edge features a 5.5-inch display with a resolution of 2560 x 1440, 4GB of RAM, 323GB of storage, and 12MP main camera sensor.

Share This Page

Loading...