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Support HELP! Can't connect my HTC Inspire to Sync!

Discussion in 'Android Devices' started by RONALDB62, Mar 10, 2011.

  1. RONALDB62

    RONALDB62 Lurker
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    Please help! How do I connect my Inspire to the HTC sync and also to Media Player to download my music/videos?? Doesn't recognize my device, I have Windows 7 32bit, thanks!!
     

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  2. jeremy1701

    jeremy1701 Well-Known Member
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    When you plug it in, what connection setting are you using? So long as you select Disk Drive, Windows Media Player (and Explorer) should see it as a new drive.
     
  3. RONALDB62

    RONALDB62 Lurker
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    yea that worked, but still cant connect to HTC sync
     
  4. 2manyPHONES

    2manyPHONES Android Expert
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    did you try putting the phone in usb debugging mode? thats what i had to do the first time i connected mine.

    menu-settings-applications-development-check debugging

    then open HTC Sync and plug the phone in. When the menu pops up on your phone screen choose HTC Sync then done
     
  5. jeremy1701

    jeremy1701 Well-Known Member
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    2many is correct. To use HTC Sync, you'll have to select that when you plug in. To use WMP or see it as a HD, you'll have to select Disk Drive.
     
  6. N.Sev

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    I tired this and it said connceted (on my phone) for a second then said disconnected.. My PC showed it as not being connected the entire time.
     
  7. 2manyPHONES

    2manyPHONES Android Expert
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    You can maybe try to uninstall sync then reinstall it, maybe not all of the usb drivers installed properly. It took me 2 htc sync installs then making sure the phome is in debugging mode and usb connection on the phone is in sync mode before it worked properly
     
  8. NosferatuLord

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    i tried that and it didnt work even for that much. i also tried it on a seperate computer with the same results.
     
  9. NosferatuLord

    NosferatuLord Lurker
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    i tried installing it many times, and it failed the android driver evry time.
     
  10. NosferatuLord

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    thx. i never would have found this with ur help. the only other way i could see to get the songs were to copy the files directly onto the device through the windows file directory.
     

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