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Support HELP can't find how to lock my Htc Hero

Discussion in 'Android Devices' started by Kizersk8, Jul 18, 2010.

  1. Kizersk8

    Kizersk8 New Member
    Thread Starter
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    Jul 18, 2010
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    First off all im not 100% if this is the right forum but oh well

    I recently update my Tmobile g2 (HTC Hero) with the 2.1 update and my phone wont lock manually i have to wait for it to time out and i cant find anything in settings either. Does anyone know how to fix this?

    All help is much appreciated :)
     

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  2. mr-zee

    mr-zee Active Member
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    Dec 14, 2009
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    to lock my phone I just normally press the hang up/power off button.
     
  3. tomGriffin944

    tomGriffin944 New Member
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    Jul 23, 2010
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    Have you found solution to this?
    Have you contacted T Mobile? HTC?
    I have just updated and experiencing the same problem.
    Can you reinstall 2.1 ontop of itself? maybe a reinstal would fix this? it seems a less commmon problem than the facebook sync problem which is affecting all HTC phones since about Wednesday.
     
  4. yekim

    yekim New Member
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    Aug 17, 2010
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    I have a different phone (Samsung Moment running 2.1) that started behaving the same way (no manual lock)....very frustrating! At first I thought that it was a bad app that causing the problem, but finally found on a different board that someone had solved the same problem by doing an "Update PRL" operation.

    I gave it a try, and it fixed the problem on my phone as well!!!

    Here is the menu sequence to do it:

    Settings -> About Phone -> System Updates -> Update PRL

    btw, I wish that I made note of what the PRL was before I did the update (just for the sake of curiosity). You can find that info here: Settings -> About Phone -> Status

    Not sure if that will work on your phone, but might be worth a shot?

    Cheers
     
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