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help! cracked my screen! what are my options?

Discussion in 'Android Devices' started by Eggtastic, Aug 7, 2012.

  1. Eggtastic

    Eggtastic Newbie
    Thread Starter

    so like an idiot, dropped my phone and the screen cracked.

    but, everything else works in terms of the touch gestures and no damage to the LCD screen.

    i don't believe i bought insurance (like an idiot), but its still been under 30 days since i bought it.

    any chance AT&T can help me? if not what about samsung?

    i want to make this as cheap as possible, i found a glass replacement online for like 20$. like i said the screen is fine and the touch features still work.

    thoughts? (im about the cry, im a grown man also, or so i think)

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  2. SurrealOne

    SurrealOne Android Expert

    It will not be easy to replace the glass your best bet is AT&T. It will take speciel tools and some skill to take apart your S3. try doing a google search for a breakdown of the S3 lots of times some tech guys like to break it down to see the parts inside. And youtube is you friend look for others that had the same problem. Good Luck I hate to see a grown man cry:eek:
  3. omoanya

    omoanya Member

    call samsung customer service --- you will send it to texas, pay $179 and 5 days later you will have your new s3 again in perfect working order. It happened to me. back it up because they will wipe it.
    SurrealOne likes this.
  4. SurrealOne

    SurrealOne Android Expert

    Do they fix it or replace it with a referb and you need to reactivate it?
  5. heavychevy

    heavychevy Android Expert

    There is a tutorial on YouTube on how to replace the screen yourself. Straight forward too.
    SurrealOne likes this.
  6. Lato9905

    Lato9905 Well-Known Member

    Did you have a case on your phone?

    I read somewhere else that you can flip your bike and do a barrel roll and the screen will be perfectly fine. Hhhmmm
  7. tjoebgen

    tjoebgen Well-Known Member

    For those that have car or home (etc.) insurance, check with your agent and ask about a rider for your phone. Mine (Country Companies) charges a one-time fee of $10 and the phone is 100% fully insured.
    PattiCakeUS likes this.
  8. KeithSr

    KeithSr Well-Known Member

    I cracked mine on day 5, no case or holster had been purchased yet. Sprint told me their tech could change the screen for me if I bought one online... as a side job. Their insurance company, Asurion, will not pay them to change screens anymore, as they found out they were changing so many screens, it was not cost effective. Asurion told them to have the customers order a replacement phone. That's what I did and it cost me $150 just like it will cost you.
  9. tjoebgen

    tjoebgen Well-Known Member

    not THEIR insurance. YOUR own personal insurance.

    Mine is 100% full coverage, but some might only have lost/stolen coverage, at which point it might be easier if the phone is "lost" ;)

    Oh, and NO deductable either! :D
  10. KeithSr

    KeithSr Well-Known Member

    Well it is the "Premium" plan Sprint offers with your service plan, but you are right, I bought the insurance, so now it is mine.
    I guess GS3 must be tier 3... $150

    Attached Files:

  11. cary328is

    cary328is Android Expert

    Definitely go with the above option - the fact that it's YOUR original phone (not a refurb via insurance) and the fact that Samsung repairs it to their standards WITH their guaranteed OEM parts - at that cost - you can't beat it. If you had to buy the digitizer yourself and do the procedure at your own risk there are too many factors to consider. Just have Samsung do it - guaranteed compatibility, guaranteed work, and unbeatable price.
    SurrealOne likes this.
  12. UserName872

    UserName872 Android Enthusiast

    That is what we like to call fraud... and the reason why insurance premiums constantly rise...
    lunatic59 likes this.
  13. lunatic59

    lunatic59 Moderati ergo sum

    As I have said before, a felony is never a good solution to a problem. Many homeowner/renter plans may provide some coverage for property damage. The best way to proceed is to ask your agent and then you'll know. They might even be able to suggest the proper way to report it for maximum legal coverage. Take the high road.
    PattiCakeUS likes this.
  14. bearballz

    bearballz Well-Known Member

    Reading these types of posts makes me not regret signing up for that BB Black Tie protection plan. Covers pretty much everything except theft or just plain losing your phone.

    I'm a bit of a klutz and dropped my Evo4G in the parking lot at my local grocery store and cracked the glass (had a case on it and it just hit the ground at that perfect angle). Worked fine, no issues but wish I had gotten insurance on it.

    With the SiIII not exactly being the sturdiest of phones I thought this time around, I'd better get it.
  15. Eggtastic

    Eggtastic Newbie
    Thread Starter

    thanks for your input, just got back from shipping my phone out to texas.

    funny thing is, AT&T offers a 10$ a month charge on insurance, but i would have still had to pay a $200 deductible and actually go through a lengthy process to get a new phone.

    i considered repairing it myself, but the parts alone costed more as well.

    it sucks, it dropped about 3 feet from my pocket to the ground screen first, no case. i hate using cases but i guess ill invest in one now and of course talk to my insurance agent.

    for everyone else reading this, death grip your phone every time you take it out of your pocket.
  16. bearballz

    bearballz Well-Known Member

    Yup works just like car/home insurance. You have your monthly payment and then your deductible if something happens. Nice racket huh?:)

    I know the Black Tie insurance has a zero dollar deductable. Plus if your phone is fixed more than 4 times they give you a new one (although the BB mobile associate I bought my SIII from said if they have the phone in stock they will just swap it out more times than not and not send it off be repaired).
  17. Hogan773

    Hogan773 Android Enthusiast

    Hard to believe that for just 10 bucks one time, your insurance company will pay you for a new phone if it ever gets lost, stolen or damaged with no deductible.

    Even if they do, you need to factor in the potential that they RAISE YOUR RATES once you have a claim. For example, I pay $1200 per year for homeowners insurance with State Farm but that includes a $335 discount for "claim free" record.

    So maybe I get a "free phone" but then because I have a claim, then I am paying $335 more each year for the next few years.......
  18. steveu694

    steveu694 Android Enthusiast

    Why not add insurance NOW and then claim it it a couple weeks?
  19. lunatic59

    lunatic59 Moderati ergo sum

    Because that's fraud, a felony and dishonest.
  20. treb1797

    treb1797 Extreme Android User

    WOW...lets talk about attempting insurance fraud on an open thread. REALLY ???
  21. aznguyen316

    aznguyen316 Member

    I guess I'l piggy back here. If I got my phone not from Verizon, but from a seller on eBay what are my options to insure it since I can't do it via Verizon since I didn't buy from there. Will square trade allow it? I guess I'll look into it myself.
  22. treb1797

    treb1797 Extreme Android User

    Yes Squaretrade or ZAGG offers phone insurance as well.

  23. steveu694

    steveu694 Android Enthusiast

    The whole world is dishonest. Why not bask in the glory?
  24. lunatic59

    lunatic59 Moderati ergo sum

    Here are a few good reasons ...

    Hardly worth it to save a couple of hundred $$$. And just so you know, the whole world is not dishonest. Reality is that the majority of people are honest, moral and live within the boundaries and under the protection of law.

    Now, let's not derail this thread. Any further discussion of fraud will get the thread locked.
    treb1797 likes this.

Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

May 2012
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