So, I was one of the people with an Eris that was not receiving MMS messages anymore. Because of this I decided to do a factory reset at the suggestion of some users with the same problem and now that I have done one I no longer have service. I was able to download stuff from the marketplace, but no calls or texts. Whenever I make a phone call it says "welcome to verizon wireless, your service has been temporarily disconnected, please call your customer service representative." I have done *228 to reprogram and activate, I have done it to update roaming, and I pushed 3 and activated the phone again but said it was already active. Does anyone have any suggestions?