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HELP: Driver won't install windows 7 eris

Discussion in 'Android Devices' started by pinhead875, Aug 11, 2010.

  1. pinhead875

    pinhead875 Member
    Thread Starter

    I am rooted, running 2.1 on Windows 7 64-bit.
    I have the AndroidSDK installed.
    I downloaded the USB Driver update via Android SDK.
    In my device manager I show "Other Devices>ADB (with yellow exclamation point).
    I press update driver software and navigate to the folder (C:\AndroidSDK\usb_driver).
    "Windows could not find driver software for your device."
    Phone is in USB Debug mode, and I've tried all 3 connection types (Charge only; HTC Sync [which I have on my computer, but the phone can't find it]; and Disk drive).
    In cmd, ADB devices show NO listed devices (yes, I'm in the correct directory).
    Busybox is installed on phone.
    I've tried multiple usb ports on computer.

    Any help? Thanks!

  2. pinhead875

    pinhead875 Member
    Thread Starter

    Friendly bump. Any help here?
  3. reinert012

    reinert012 Android Enthusiast

    Same thing happened to me, and i am on w7 64bit.

    Try this:

    1 Uninstall SDK and HTC Sync from your computer completely.
    2 Reinstall both
    3 Plug your phone in via USB
    4 Go to devices on your computer and see if there is a yellow "!" on the android device, if there is, right click, troubleshoot and reinstall driver

    To test it open up a cmd prompt in your SDK tools file by opening your android-sdk-windows folder wherever you saved it, open up the tools file and in the top bar type "cmd" and run the following commands..

    adb devices === You should see your device listed
    adb shell === you should see # in the next line, if you don't then something is wrong.

    That SHOULD work, it worked fine for me, if it doesn't i dont know what to tell ya.

    Let me know what happens.
  4. erisuser1

    erisuser1 Android Expert

    I had to futz with the ".inf" file in the USB driver folder to get the driver install to work correctly with Windows 7 x64 Pro (You didn't say which version of Win 7 you have).

    Find the usb_driver folder underneath your SDK installation and using the "Notepad" program, add these lines to the file "android_winusb.inf" (in the "[Google.NTx86]" section):

    Code (Text):
    2. [Google.NTx86]
    3. [B][COLOR=green]; HTC Droid Eris
    4. %SingleAdbInterface%        = USB_Install, USB\VID_0BB4&PID_0C98
    5. %CompositeAdbInterface%     = USB_Install, USB\VID_0BB4&PID_0C98&MI_01
    6. %SingleBootLoaderInterface% = USB_Install, USB\VID_0BB4&PID_0FFF[/COLOR][/B]

    hope that helps


    PS I added the same 4 lines underneath the "[Google.NTamd64]" section as well - I'm not sure if that matters or not.
  5. gpearson100

    gpearson100 Lurker

    That did it for me...


  6. erisuser1

    erisuser1 Android Expert

    Which "that"?

    Don't get me wrong - I'm happy if either method worked, but folks that find and read this thread in the future will want to know what worked for you.


  7. driverx125

    driverx125 Well-Known Member

    I had the same problem all i did was restart my coputer and it worked.
  8. LordOfJustice

    LordOfJustice Lurker

    I've been working on the issue for a few hours now and solved it:

    Make sure the HTC Sync and HTC drivers are uninstalled.

    Reboot your computer in SafeMode.

    Install HTC Sync there. It should install the ADB drivers correctly.

    Reboot normally. Plug and go.

    Using Windows 7 and Droid Eris. For some reason, the ADB drivers would never install correctly otherwise.
  9. erisuser1

    erisuser1 Android Expert

    Out of the box, there is no way for the SDK-downloaded driver to install correctly on Win7 x64 (perhaps also any version of Win 7) for the Eris.

    OTOH, they will install if you edit the .inf file according to the instructions given previously in this post - that's how I did it most recently.

    More than one way to skin a cat - installing HTC Sync can work, and it's possible that running the RUU installer will also configure the driver correctly for Win 7.

    Lots of ways to skin this cat.


  10. andrizoid

    andrizoid Android Expert

    add it under the Google.NTx86 section for a 32bit machine,
    Google.NTamd64 for a 64 bit machine :D
  11. erisuser1

    erisuser1 Android Expert

    Yeah, I know - weird, right? LOL

    But it works - welcome to the land of MisterSofty!

  12. andrizoid

    andrizoid Android Expert


    and for those times when im feeling sado-masochistic, i have a small VB with some random version of pirated windows :p

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
Release Date

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