Help Email app hasn't sync since jan 10 2020 from gmail

[larryfergy]

My galaxy s8 email app hasn't sync since jan 10 2020 .

When I open the email app it opens a box

1*)"Sign in again , there was a problem signing into your account. Enter your password again. If you changed your password recently, make sure you enter new password

XXXXXXXX@gmail.com

Password


When I start to enter password 1st character it opens :

2*)Please allow cookies
You reach this page because we detected that cookies are disabled on your browser
The page you attempted to load cannot display properly if cookies are disabled.

Please enable cookies and retry the operation or go back in your browser.

1*) I was vacation in the bahamas when I needed to access my email for vacation intinery but my password wouldn't work so it told me to my google account to change it, which I did
2*)Well cookies are enabled on my browser

Please any suggestions welcome

 

[ocnbrze]

are you using the gmail app? or the generic app? have you tried clearing cache and data for the app?

 

[svim]

You're query is a bit convoluted. You start off with a reference to your email app, then later refer to cookies (which are not app-related, they relate to web browsers).
Just to clarify, is this a matter where you've tried both ways (email app and browser app)? Have you tried logging into your Gmail account using a desktop/laptop web browser?

 

[larryfergy]

You're query is a bit convoluted. You start off with a reference to your email app, then later refer to cookies (which are not app-related, they relate to web browsers).
Just to clarify, is this a matter where you've tried both ways (email app and browser app)? Have you tried logging into your Gmail account using a desktop/laptop web browser?

Yes the only way access my email is googling gmail.com and signing on from there

 

[larryfergy]

Yes it was confusing but that best I can show the sequence of screens appear to me just trying sign on.

The resulution.is to delete my samsung email and goto playstore and install samsung email reply update and everything is rosy again

Thanks