1. Download our Official Android App: Forums for Android!

Support Help Firmware Update Bricked Phone

Discussion in 'Android Devices' started by jmb1031, Jan 16, 2012.

  1. jmb1031

    jmb1031 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jan 16, 2012

    Jan 16, 2012
    2
    0
    5
    I was using Odin3 v1.85 to update my firmware to IS9100XWKK5 and it hung up at Writing Now. Now my phone just says"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again." with a picture of a phone on the left, then yellow triangle with ! and computer on right. I can boot the phone into download mode, but it won't connect to the my PC or mac. I plug it in, but Odin nor the PC recognize that a device has been connected. I have removed all of the samsung drivers, Kies, rebooted, and then tried re-installing the drivers, still not detected. I had clockwork mod recovery on my phone before doing this, but now I can't boot into recovery mode because it just boots to,"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again." I would REALLY appreciate any and all help
     

    Advertisement

  2. egkor

    egkor Well-Known Member
    Rank:
    None
    Points:
    16
    Posts:
    89
    Joined:
    Nov 11, 2009

    Nov 11, 2009
    89
    5
    16
    Sprint Store should be able to flash your phone to a standard working ROM, no?
     
  3. jmb1031

    jmb1031 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jan 16, 2012

    Jan 16, 2012
    2
    0
    5
    Well I had it rooted, but was trying to update the firmware because my phone was asking me to update like 100 times a day.
     
  4. rbtrucking

    rbtrucking Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    115
    Joined:
    Oct 21, 2011

    Oct 21, 2011
    115
    15
    38
    Sprint will NOT do that when you root the phone you void the warranty. Also are you sure you were installing the right firmware? The model number to our phone is SPH-D710 the model number in the file you listed looks like it is for the international version. Which could DEF cause problems. I flashed a rom that was for the international version on my phone and almost bricked it. I couldnt get into recovery or anything either but by the grace of god it did connect to the computer in odin mode so I was able to flash back to stock. From what you are telling me it sounds like it might be bricked but I am no expert. I would go to Epic 4G Touch Q&A - xda-developers this site and ask them what to do they fixed me right up and I was sure I bricked my phone. Not to say this site isnt good but it is kinda slow when it comes to responses.
     
  5. wase4711

    wase4711 Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    801
    Joined:
    Apr 24, 2010

    Apr 24, 2010
    801
    157
    93
    outside chicaago
    Sprints official policy is that rooting your phone does NOT void your warranty, and the stores will work on your phone if it is rooted. If you go to a store and they give you a hard time about it, go to another one..
    and yes, you tried to apply an incorrect firmware update to your phone...
     
  6. munee

    munee Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    May 30, 2010

    May 30, 2010
    2
    0
    5
    I tried to install a ROM from xda and my phone would only boot into download mode and I took it to sprint and they got it back to stock. And I was rooted. It took like 30 mins for them to do it but they did it. Don't go in announcing that your rooted, play dumb that's what I did lol!
     

Share This Page

Loading...