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Support Help! G1 goes to sleep and won't wake back up =(

Discussion in 'Android Devices' started by Zeabrid, Aug 17, 2009.

  1. Zeabrid

    Zeabrid Active Member
    Thread Starter
    16

    Aug 17, 2009
    29
    1
    16
    I don't know what caused this.
    I got my G1 today. It worked for probably 2-3 hours perfectly fine.

    I had an app freeze (either Barcode Scanner or Lock 2.0) and had to do a full hard reset.

    Now, whenever the phones screen darkens or I put it to sleep manually, it WILL NOT come back up.
    I have factory reset three times now to try and get this to work.

    When the screen is black, all buttons on the phone still light up and so does the LED indicator up top. I had my phone set to use a locking pattern screen at one point during one reset to test out and when the screen went black, I was still able to try and log in by doing my pattern. It unlocked, but still showed nothing on the screen.

    Please help!

    I've tried:
    Turning Wi-Fi off
    Turning 3g Off
     

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  2. Zeabrid

    Zeabrid Active Member
    Thread Starter
    16

    Aug 17, 2009
    29
    1
    16
    Update: It only freezes/blacks out when I try to wake the phone from one of the front key buttons.

    If I'm sliding to unlock, it seems to be fine.... (but if I've already tried to open from the front it doesnt)
     
  3. UnderWhat?

    UnderWhat? Well-Known Member
    43

    Aug 5, 2009
    180
    34
    43
    very strange, i have no idea
     
  4. Zeabrid

    Zeabrid Active Member
    Thread Starter
    16

    Aug 17, 2009
    29
    1
    16
    =(

    Further update: If I mash all the buttons in random orders for about a minute or two it seems to come back. Anyone have any idea?
     
  5. justjimjpc

    justjimjpc Premium Member
    663

    Nov 3, 2008
    10,543
    210
    663
    Washington DC, USA
    Definately Bizzare .... sounds like a return for replacement .. flaky UI hardware issue ...
     
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