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HELP Galaxy S3 will not hard reset?

Discussion in 'Android Devices' started by hannahupton, Dec 23, 2012.

  1. hannahupton

    hannahupton Lurker
    Thread Starter

    Hello, I am hoping someone might be able to point me in the right direction with my S3... i should say from the outset that I understand next to none of the technical jargon but I will try to explain what happened.

    Over the last few days I have noticed some quirks with apps freezing more than usual and then today my phone turned itself off a couple of times.
    This evening it was sat charging and when I looked at it the boot screen was showing as if it had restarted but not got anywhere.

    Battery in and out several times and soft reset and nothing is happening. Also just tried the hard reset buttons and nothing happens at all when I do home and power and volume up, though the download screen comes up when i do volume down.

    I've resigned myself to losing my files that weren't backed up, pics and vids etc, but does anyone know how to actually get the reset to work so I can start from scratch with it?

    Thanks
    Hannah
     



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  2. Digital Controller

    Digital Controller The Real Bass Creator

    First off Welcome to the forums Hannah!

    I have moved your thread into the Galaxy S3 forums to receive some better assistance.

    Hope this is alright :)
     
  3. Dvoraak

    Dvoraak Newbie

    I can't help much but to point out that you need to release the power button (while still holding the home and volume up) as soon as you feel the vibration.

    There are some here much more knowledgeable. If nothing else, this will bump the thread. Hopefully someone will come along with more.
     
  4. Mikestony

    Mikestony ~30% Carbon Black ±
    VIP Member

    Welcome Hannah!
    Can you get the phone to boot up at all? There is an option to factory reset from within the OS itself. (menu/settings/backup and reset)

    Is there an app that you recently downloaded that could be making it act wonky?

    To get into recovery, where I believe you can reset:
     

Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

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