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help I incorrect pin code for lock screen but pin is correct, phone is unlocked

Discussion in 'Android Devices' started by tracis71875, Nov 11, 2014.

  1. tracis71875

    tracis71875 Lurker
    Thread Starter

    I need help. I installed an app that required a pin for the lock screen. I decided that I didn't like it. I attempted to change the pin but it says incorrect pin. My phone is still unlocked. I'm using it now.

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  2. Firewill10

    Firewill10 Android Enthusiast

    Try uninstalling the app to see if that helps
  3. tracis71875

    tracis71875 Lurker
    Thread Starter

    I uninstalled the app and it still says incorrect pin. I was able to get into my phone with remote unlock. Now I can lock my phone and then to unlock it all I have to do is swipe. But when I go to disable the pin I still get incorrect pin. I copied all my pics to a memory card. Is a hard reset all I can do.
  4. BRAINZ2013

    BRAINZ2013 Extreme Android User

    When you removed the app did you do a reboot . if not try the reboot it still have a cache file or maybe you hit the move to SD card instead of uninstall I did and done it also .
  5. tracis71875

    tracis71875 Lurker
    Thread Starter

    I definitely uninstalled it. I just did a reboot and it didn't help. When it powered back on it was locked again. I had to use remote unlock. I tried the pin again and it is still incorrect. Why isn't it asking for a pin everytime I unlock it. Only when I rebooted this time. I am going to give my daughter her laptop back in the morning so I want be able to remote unlock. I have to either fix it or hard reset soon.
  6. BRAINZ2013

    BRAINZ2013 Extreme Android User

    Maybe hard reset or download the app again and wipe cache and data and remove app . I think its more than one app yes two apps . Your removed one not the other
  7. tracis71875

    tracis71875 Lurker
    Thread Starter

    I just ended up doing a hard reset. Everything is back to normal now. Now I just have to get my phone how I like it! Thanks for your help!
  8. BRAINZ2013

    BRAINZ2013 Extreme Android User

    No problem glad you are up and running
  9. AZgl1500

    AZgl1500 Extreme Android User

    Delete all the certificates instead of doing a Factory Reset. That is where the pincodes are stored.

    I had the same thing happen when I installed FoxFi and it asked for a pincode. I assumed (yep, it got me) that was for the app only... uh, no, it is the unlock code for the phone and I did not even record it.

    If you have the phone registered with Google and/or Samsung, you can access the phone online that way instead of doing a Factory Reset.

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The Samsung Galaxy S5 release date was April 2014. Features and Specs include a 5.1" inch screen, 16MP camera, 2GB RAM, Snapdragon 801 processor, and 2800mAh battery.

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