1. Check out our companion app, Forums for Android! Download from Google Play

Support Help! Lockscreen isn't working??

Discussion in 'Android Devices' started by itscoral, Feb 15, 2013.

  1. itscoral

    itscoral Member
    Thread Starter
    5

    Aug 31, 2012
    7
    0
    5
    My lockscreen isn't working. Whenever I press the unlock button, the screen is just white and the only thing that shows up is the notification bar. So I can't so anything with the phone since I can't unlock it... can anyone help??
     

    Advertisement

  2. OverByter

    OverByter Resident Slide Rule Guru
    213

    Dec 12, 2010
    4,000
    922
    213
    Male
    Disabled
    CT, USA
    Try pulling the battery and see what happens, we also need more information, what have you done with the phone?
    OB
     
  3. Palmetto Fellow

    Palmetto Fellow Well-Known Member
    183

    Sep 24, 2010
    2,022
    323
    183
    SC
    I've had a situation in the past where the lock screen ring didn't work. It moved a tiny bit and then feel back down. In my case, the phone hadn't gone into password mode so I was able to pull down on the status bar, drill into settings, and disable/enable the screen lock again.
    What you describe sounds different when you mention an all white screen with only status bar. When sense reloads you get the white screen with HTC logo, is that logo on your screen?
     
  4. CarlosMoreno

    CarlosMoreno Member
    15

    Jan 12, 2013
    19
    0
    15
    Male
    United States
    You could try doing a factory reset and if that doesn't work, then you can call Virgin Mobile and if ur within the 1 year warranty, they will send you a new one for free,
     
Tags:

Share This Page

Loading...