That means that there's a firmware update available but a lot of people are attempting to update and are in the queue before you. If you keep trying the update should download and install eventually.

 

It really depends on an app.
When Samsung roll out 4.1.2 I got it without problem, only because I was updating shortly after the roll out in the middle of the night. While my friends couldn't get it for the following two days. I can imagine the servers get really busy when suddenly thousands of people try to download an update.

 

I've always been a custom ROM guy so have never used the official ota update so can't vouch for this but...

go to application manager, all tab, Google framework services and clear data and force stop. Then try the update again. This apparently makes your phone search for the update again and can put you at the beginning of the queue. You might have to repeat a few times.

 

You can skip it most of the time by using Kies

 

As shotgun says, theres a trick that can sometimes make it come faster or as gomjaba says you can plug into your pc and get it instantly but just now, imagine that youre in a queue and it will come sooner or later

 

SAMSUNG KIES

 

Run Kies then plug the phone into the PC with the USB cable and kies should recognise it and tell you theres an update available to download :thumbup:

 

Lol whats missing? What carrier u on?

 

I meen like the network its on. Verizon, o2, t-mobile, ee, etc. I think some of the US carriers leave out some features in their updates. Did you get the multi-window?

 

carrier = service provider (whom you pay for monthly service)

for example: at&t, t-mobile, verizon (sorry, don't know the international carriers)

 

That's all part of 4.2.2 anyway and there isn't an official release of that yet.