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Discussion in 'Android Devices' started by Redneck2009, Apr 29, 2012.

  1. Redneck2009

    Redneck2009 Lurker
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    Ok yesterday my ultra started acting weird... I'm not sure how it actually started because the phone was in my pocket but when I plugged my phone in to charge it didn't do it's normal beep and it caught my attention so I looked at my phone and the charging battery icon was not showing it was charging, well I unplugged t and tried again still nothing, I got a phone call that lasted a few minutesand when it ended I noticed it had infact charged up 2 percent so I just let it sit there to see what would happen. Needless to say it did infact charge like it was supposed to despite not beeping when plugged in and no charging indicator light or led charging indicator light... Left it on charger for about 2 hours and it bowed as blue that it was charged and the battery was full on the phone too. When I took it off still no beep and the blue charged light stayed on.... For over an hour.... And when I looked it was still claiming 100% charge level. I knew that wasn't right so I turned it off and back on. Now it was reading 68% and the charging led notif. Light was on and when I got onto the main screen it said charging and thE battery was going up and down as if it was actually charging despite not being plugged in. So I tried taking out the battery and put it back in. Didn't help... I even let the phone completely die on its own and recharged it completely and that's not working! What's going on!? Please help!
     

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  2. chevanlol360

    chevanlol360 Android Expert
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    Nothing you can do other than call Samsung tell them your problems and then send your phone for repair.
     
  3. Redneck2009

    Redneck2009 Lurker
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    So it is something that has gone wrong and needs repair?
     
  4. chevanlol360

    chevanlol360 Android Expert
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    Yup just give them a call at 1-800-726-7864 tell them the problem, make sure they have your correct address and then Rep will email you a prepaid shipping label all you have to do is go a ups store by a box there and drop it off. if your phone is rooted i would highly suggest that you odin back to stock before sending the phone off to them.
     
  5. Redneck2009

    Redneck2009 Lurker
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    Will they send me a temp phone? Because for work purposes I can't be without a phone for 4-6 weeks.... And I don't even know what root is haha so no unless it came out of the box rooted it hasn't been rooted.
     
  6. chevanlol360

    chevanlol360 Android Expert
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    No they wont send you a temp phone
     
  7. BLuFeNiX

    BLuFeNiX Well-Known Member
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    If you can't deal with sending your phone off for them to fix, you might want to try finding a replacement battery and hope that fixes it.
     
  8. janathan

    janathan Well-Known Member
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    well samsung will take your phone for a few weeks, you will have to find urself a temp phone for that period...thats the problem with these non GSM carriers....u can only use a boost temp phone....
    may not help much....but have u tried resetting the phone? worth a try since u will be sending it in.....
     

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