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Help -- Motorola Droid

Discussion in 'Android Devices' started by slauscher, May 7, 2010.

  1. slauscher

    slauscher New Member
    Thread Starter
    5

    Apr 27, 2010
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    5
    I've only had my Droid a few weeks and am still getting used to it. Yesterday, on a business trip, it was working fine. I plugged it in last night, and now the screen is not responding to my touch (it is loading messages because I can hear the tone). I can't unlock it, I can't turn it off. . . Help! What have I done and how can I fix it?

    Sue
     

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  2. Isthmus

    Isthmus Well-Known Member
    93

    Jan 6, 2010
    772
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    93
    try removing the battery. That should stop all processes and turn of your phone (not just put it into sleep mode. reinstall the battery and turn it on. If it doesn't work now, try restoring your factory settings or take it back to verizon.
     
    slauscher likes this.

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