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HELP! My internet does not work unless wireless is on?

Discussion in 'Android Devices' started by razorrae, Sep 27, 2009.

  1. razorrae

    razorrae New Member
    Thread Starter
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    Sep 27, 2009
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    Hi i am reletively new to this but have now succesfully updated and backed up my hero a few times. I;m not sure whether this problem is due to a rom upgrade or me just being stupid but i cannot connect to the internet on my orange hero unless im hooked up to my home wireless? when i go to use the internet without wireless on i get the message "web page not available. check to make sure your device has a signal and data connection.reload this web page later. view a cached copy of the web page from google? im assuming its a problem with my settings but dont know how to sort the prob out. thanks for reading i hope you can help. Rae
     

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  2. Slug

    Slug Check six!
    Moderator
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    Aug 1, 2009
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    Mobile phone retail
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    Your handset's APN settings are probably wrong or missing. Check Settings - Wireless controls - Mobile network settings - Access Point Names.
     
  3. malbon

    malbon Well-Known Member
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    Sep 7, 2009
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    Do you have a mobile widget ? Switch it on ! Fwiw I had to call orange to re do my settings
     
  4. Edbanger

    Edbanger Well-Known Member
    36

    Sep 24, 2009
    69
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    I had the same problem yesterday. i called orange, they manually went through some settings with me, and it worked a treat. you do need to turn your wifi off tho, as you cant connect to two things at the same time.
     
  5. razorrae

    razorrae New Member
    Thread Starter
    5

    Sep 27, 2009
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    i love you guys thanks alot i just went to the apn thing and restored default as the apn settings were blank. Thank you so much for your help. Also as you guys are obviously geniuses i have uploaded a update.zip rom but it didnt have the "aerial" upgrade what is this and is it worth doing?
     
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