1. Check out our companion app, Forums for Android! Download from Google Play

Support Help, my new Tattoo won't Sync using HTCSync

Discussion in 'Android Devices' started by KEZ, Nov 24, 2010.

  1. KEZ

    KEZ New Member
    Thread Starter

    Nov 24, 2010
    Sydney, Australia.
    Hi There,

    I just got the HTC Tatoo a few days ago, & I can't get it to sync with my Outlook Contacts & Calander. I'm using the latest version of HTCSync, downloaded from the HTC website. (Done it 5 times now, deleting the previous one first).

    I've contacted the supprt line 3 times already, & after getting really frustrated with the lack of help, they promised someone higher up the chain would call me back with a solution, but they haven't followed thru!

    My laptop is running XP (sp3) & my version of Outlook is 2003.

    The Sync program loads (very slowly from the "ASIA 1 or 2" option, then installs ok & even pops up onto the screens of both the laptop & phone when the HTC supplied cable is connected.

    I don't get any error msg's, jus the HTCSync window on the laptop, & the phone just shows the sync symbol, a white triangle with a ! thru it in the top left corner. It also says "Syncronising..." but nothig else happens.

    When I try to click on "Sync Manager" nothing happens either!

    I have the "usb debugging" option cheked on the phone.

    Has anyone else had this problem?

    My last 2 phones (02 & Nokia) had no problems at all.

    Hoping someone can help,

    Kind Regards,




Share This Page