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General Help - my phone has stopped receiving MMS

Discussion in 'Android Devices' started by billvasko, Jun 2, 2011.

  1. billvasko

    billvasko Lurker
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    I have an HTC Eris on Page Plus Cellular. Everything was working fine till yesterday when I was no longer receiving MMS, including pics, videos, and facebook text updates. I am receiving SMS just fine, and I am connecting to the internet with no problem.

    I called Page Plus, and they tried everything to reset the phone including pulling it off the network and re-adding it. I have gone thru every connection setting. I am using Go SMS Pro, but I still have the original android text program loaded. Neither program is receiving MMS. I was going to try re-installing Go SMS, but I have a bunch of MMS messages saved in their folder feature, and I am afraid I will lose them all.

    Any suggestions?? I am totally frustrated and almost resigned to going to Verizon and signing a contract, which will double what I am paying on Page Plus.
     

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  2. AndroidSPCS

    AndroidSPCS Android Expert
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    You can try downloading SMS back up apps on the marketplace to see if you can save your MMS messages, and then reinstall Go SMS.

    FWIW I have MMS issues with Sprint sometimes as well, sometimes I don't get picture mail on my phone, but they show up online.
     
  3. billvasko

    billvasko Lurker
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    Thanks.....how do you check them online??
     
  4. sitlet

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    Yeah, unfortunately, problems with sms and mms can ONLY be fixed by your carrier. It's something on their end.
     
  5. MyNamesTooLong

    MyNamesTooLong Android Expert
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    Why not save the media in the old mms' to your sd card before re-installing go sms?
     
  6. billvasko

    billvasko Lurker
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    Thats what I just did Names Too Long =)
     

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