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Help my phone wont text or call

Discussion in 'Android Help' started by Android Question, Jan 22, 2016.

  1. Android Question

    Thread Starter

    My phone will not allow texts or calls but will allow internet.
     



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  2. Brian706

    Brian706 I like turtles!
    Moderator

    Can you let us know the following:
    -What phone do you have?
    -What carrier are you on?
    -By internet, do you mean that you are able to use mobile data through your carrier, or that you can use wifi?
    -Does your device have a sim card?
    -Is your device or sim card activated on the network?
    -Is this a new device or a problem that just started on a device you've been using for awhile?
    -Have you made any modifications to the phone software (rooting, custom rom, etc.)?
     
  3. mikedt

    mikedt 你好

    If it's second hand, might be IMEI blacklisted. You got data but can't make calls or text, which can sometimes happen if a phone is blacklisted.
     
    #3 mikedt, Jan 22, 2016
    Last edited: Jan 22, 2016
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