Hey everyone, I have a Droid Eris and I've only had it since Feb 2010. This phone has always been taken care of properly. I woke up one morning to find that the screen had shattered. I've gone to Verizon stores, called Verizon, called HTC and called PCD. Everyone says the same thing: physical damage. I know for a fact that I did not cause this to happen to my phone and I'm trying to get my phone replaced. They say my warranty will not cover the damage. I would like to know if anyone else has had this problem with their phone? The phone was not dropped and it does get very hot while charging and in use. Though I'm not sure if that would have anything to do with the touch screen or not. Thanks for any help anyone can give me!