Hello! Well like my name suggests, this is my first ever smart phone (older user) and I can't get sound out of the earpiece. The corded headphones work as does the rear speaker but the earpiece sound does not work. At first I thought I was just missing something but then I discovered this hardware testing command on the phone dialer keypad:
- dial *#0*# to enter hardware tests
I pressed "receiver" and nothing happened. All the other tests work. I got this phone yesterday and it did not work from the get-go.
Am I missing something really basic? The mute is not on- and the speakers work when I turn them on. But no sound out of the small earpiece at the top of the phone?
Since googling this issue, I see that Samsung sound problems are not uncommon? I am a little worried about this- I am still under my 15-day cancellation period with my cell phone carrier- I am not sure what to do? Go with an Iphone or blackberry? I really like this Note 2 so far but I just can't cope with something that doesn't work.
thank you
- dial *#0*# to enter hardware tests
I pressed "receiver" and nothing happened. All the other tests work. I got this phone yesterday and it did not work from the get-go.
Am I missing something really basic? The mute is not on- and the speakers work when I turn them on. But no sound out of the small earpiece at the top of the phone?
Since googling this issue, I see that Samsung sound problems are not uncommon? I am a little worried about this- I am still under my 15-day cancellation period with my cell phone carrier- I am not sure what to do? Go with an Iphone or blackberry? I really like this Note 2 so far but I just can't cope with something that doesn't work.
thank you