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Support HELP!!! NWA!!!!!!

Discussion in 'Android Devices' started by FRESHCMB, Feb 22, 2016.

  1. FRESHCMB

    FRESHCMB Well-Known Member
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    MY NOTE 4 HOME BUTTON DOESNT WRK, AS IN BEING PRESSED TO DO A MASTER RESET... BUT MY FINGERPRINT SCANNER WAS WRKIN WHICH WAS MY SECURITY LOCK SCREEN.... RESTARTED MY PHONE NOW THE SCANNER ISN'T WORKIN AND TAKING ME TO A BACK UP PASSWORD THT I HAVE NO KNOWLEDGE OF...... LONG STORY SHORT.. I NEED TO DO A MASTER RESET WITH OUT MY HOME BUTTON... HELP PLZ
     

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  2. touringhaggis

    touringhaggis Android Enthusiast
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    Two options. The first, assuming you don't have a hardware fault with the home button, is:

    Power off the Note 4. Press and hold both Volume Up + Home + power on. In the recovery menu select data factory reset with Volume buttons. Press power to confirm.

    If this doesn't work and you have set up either the android device manager or the samsung find my mobile service, then you can reset the phone through that.

    Good luck!

    Regards,
    Eric.
     

Samsung Galaxy Note 4

The Samsung Galaxy Note 4 launched in 2014 as the company's flagship phablet. It has a 5.7-inch screen with 2560 x 1440 resolution, 3GB of RAM, and an impressive 16 megapixel camera.

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