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Help on What's app

Discussion in 'Android Apps & Games' started by SHIRLEY UNWIN, Apr 2, 2020.


    Thread Starter

    Hi I have a Samsung Galaxy note 8.I have been trying to install the necessary new What's App. The final day to do it was March 30 .My Beta programme is full and I cannot empty it in order to complete the installation of What's app. When I go to the Google pay store and click on What's app it just goes to the install page. Any advice PLEASE. thank you Shirley Unwin

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  2. Did you mean Whatsapp messenger app? To install new Whatsapp, I think you should clear cache and data from Google Play services because a bit of unnecessary and background data stored in a hidden cache may take up much of your storage. Another method is to download Whatsapp apk file to save up your storage space as you can delete the apk file once successfully installed.

    Thread Starter

    Thank you. Yes I meant What'app messenger app. What is the " cache and data "? and how do I find it on the Google play station ??

    Thread Starter

    Is that what is meant by a " forced stop and clear cache! ? "I don't know how to do it. Please help
  5. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    I wouldn't clear data for Google Play Services anyway, or not until I knew there was no other solution. There are a few things that will not work properly for a few days after you do that (which may or may not matter to you depending on what apps or services you actually use). There is nothing in your post to suggest that your problem is lack of space, so I would not worry about this.

    To help I think I'll need to understand better what the problem is. So what do you mean by "the necessary WhatsApp", and which beta programme (the WhatsApp one)? You can't "empty" a beta programme: a beta programme is a scheme where people who are willing to test pre-release versions of an app ("beta versions") sign up to receive them. If the beta programme for an app is full all that means is that they are not taking on any more beta testers: it doesn't stop you using the regular (non-beta) version of the app. There is nothing else you can do.

    So when you click on WhatsApp in the Play Store it takes you to the install page. This is what it should do. So what happens if you install it?

    If you had heard of some feature of the beta version that you wanted to try, you just have to wait a little longer: if there are no problems with the beta then that will be released as the regular app shortly, so the only difference between being in the beta programme or not is that you will have to wait a little longer for a new feature.
    MoodyBlues likes this.

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January 30, 2020
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