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Support Help - phone freezes at power on

Discussion in 'Android Devices' started by j9w, Jul 9, 2011.

  1. j9w

    j9w New Member
    Thread Starter
    5

    Jul 9, 2011
    1
    0
    5
    Received this phone as a gift and love it.... but not at the moment..... When I power off and then try to power on again, the phone freezes at the "Ideos" screen and will not budge. No amount of pushing buttons has assisted. Has happened twice now. The first time (and yes, I am no techno) I took the battery and sim card out, put the sim card into another phone, mucked around a bit and then put everything back into the Ideos. And voila, the phone turned on as it should. Not this time around. If this is something embarrassingly simple to remedy (I have tried to find a solution to this so I wouldn't have to post), I apologise, but I would really appreciate some assistance please? Thanks!
     

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  2. ryuzaki

    ryuzaki New Member
    5

    Jul 13, 2011
    1
    0
    5
    yeah i have got the same issue today. i cant open my phone. it's just have the "ideos" screen. please help me
     
  3. Cursed Chico

    Cursed Chico Well-Known Member
    16

    Jul 9, 2011
    88
    3
    16
  4. nu2andy

    nu2andy Well-Known Member
    88

    Jul 28, 2011
    546
    84
    88
    Male
    Retired
    Porirua. New Zealand
    Don't know if you guys have fixed your problem but, have you charged the battery?
    Connect your charger and leave it to charge for about
     

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