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Help: Phone is glitching.

Discussion in 'Android Devices' started by MisterMac, Mar 30, 2014.

  1. MisterMac

    MisterMac Lurker
    Thread Starter

    Whenever I try to text someone my phone opens the search function over and over. This makes my phone unusable. It's possible that I got a virus, but very unlikely because I have only ever used Facebook in the browser. I've tried taking the battery out over night.

    Once I hit the green smiley face message bubble to text someone it starts going to the search function and out of the search function about 30 times a minute. It was fine until yesterday. Except I did have a problem that the touch screen to text would stop working after 10 letters. I have had my phone for 1 year and 7 months.
     



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  2. Rukbat

    Rukbat Extreme Android User

    Try installing a different text app like 8sms.
     
  3. MisterMac

    MisterMac Lurker
    Thread Starter

    I can't navigate to the Google Play Store now. It has progressed to the whole phone, outside of texting.
     
  4. saptech

    saptech Android Expert

    Maybe it's time for a Factory Reset...if you can, you need to try to backup your data first. I had my Strat for 2 years and never had that issue.
     
  5. MisterMac

    MisterMac Lurker
    Thread Starter

    Factory Reset didn't fix it either. I think it's just broken.
     
  6. saptech

    saptech Android Expert

    If you have the extended warranty, you can trade it in with your carrier. They will probably give you a refurbish phone or one similar to the Strat, if they don't have anymore.
     

Samsung Stratosphere Forum

The Samsung Stratosphere release date was October 2011. Features and Specs include a 4.0" inch screen, 5MP camera, 512GB RAM, processor, and 1800mAh battery.

October 2011
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