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Support Help! Phone stucks in phone operator splash screen

Discussion in 'Android Devices' started by Elton, Apr 30, 2010.

  1. Elton

    Elton Lurker
    Thread Starter
    5

    Apr 30, 2010
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    Hello,

    This is my first post and I need help. I have a Samsung i7500 with android 1.5 and I installed a program - Kaloer Clock, then when I played with the clock, it suddenly went to the phone operator splash screen and stop responded. I cannot power down and I removed the battery and power up again and it stops at the same screen.

    Is there anything I can do to revive my phone? Please help. Thank you very much.
     

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  2. Rastaman-FB

    Rastaman-FB Android Expert
    313

    Sep 11, 2009
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    UK
    please dont be upset but i must warn you, this will factory reset the device, anything you have stored on the sdcard will be there (images downloads music etc) but the rest will be default.

    pull the battery from device and put it back in so its off.

    hold down voldown + dial then press and hold power (holding all 3) till you get the warning triangle.
    press the home key to factory reset device

    theres some bad apps out there unfortunately, make sure you sync with google mail so your contacts are updated for if this happens again
     
    Elton likes this.
  3. Elton

    Elton Lurker
    Thread Starter
    5

    Apr 30, 2010
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    5
    Thank you very much. My phone is now revived.
     

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