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General help: Platinumtel Zio img needed

Discussion in 'Android Devices' started by leoluke, Aug 1, 2011.

  1. leoluke

    leoluke Member
    Thread Starter

    Aug 1, 2011
    Hi, I have Zio on Platinumtel wireless, a prepaid provider on sprint network. two days ago, when I tried to update firmware to android 2.2 OTA, I got stuck at boot loop. I found cricket and sprint fix method but no Platinumtel. Can anyone kindly provide a system/boot/recovery img of Platinumtel Zio? Thanks a lot.

    PS: I can only find sprint version, now we need ptel version firmware.

    here is a direction how to dump your zio into img file:


  2. dfforgiven

    dfforgiven Member

    Aug 6, 2011
    I'm not sure how helpful this will be but I just updated from 2.1 to 2.2 on my Sanyo Zio from PlatinumTel a week ago last Thursday. If you contact them they will make it available provided you are a PT customer and bought the phone from them. They have to do something in their system to allow your phone to get the update.

    If you get your problem solved, you might try updating and see if it will now work but I think you will have to contact them first.

    I believe I was the first after much complaining and begging. They have been very accommodating although I have had to be very patient.

    I don't think you can update from another company's software. I had contacted Sanyo about using the Cricket software and they said it couldn't be done even thought I had the software on my computer. I believe each company is unique.

    Please advise us as to how you make out.

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