Hello, I am having trouble connecting to the internet through my husband's Huawei Ascend and his Toshiba Windows 7 operating system. When I went to "Running Applications, "PC Services" shows up in grey, as if it's not activated ( and we ourselves can't activate it ) and we're not able to connect to the internet at all. We can't even download any Android applications on his phone anymore. When we select Download, and try to download an application, his phone doesn't show the downloading process in the Show Notifications bar at the top of the phone. He told me this morning he did a Factory Settings Reset. Ever since then, we can't connect to Barnacle or get anymore applications from the Android Market. What happened? Someone please help.