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Help please, what do I do now?

Discussion in 'Android Devices' started by NYCSilk, May 17, 2011.

  1. NYCSilk

    NYCSilk Lurker
    Thread Starter

    My DroidX screen became frozen while I was looking up a contact. I could not shut the phone off. I left it alone for an hour, and it went black, and I could not turn it on. I plugged in the charger and nothing. I asked my son and he advised me to take out the battery and replace it. I did. It is now stuck with a black screen with a white globe and the logo that looks like an M or batwings to me.


    What do I do now?

    Thank you anyone who helps. (My son has no further advice.)
     



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  2. Member243850

    Member243850 Guest

    Hey there dude / duette! :)

    Welcome to the forums buddy!

    Hmm is there any software that you can use to reflash the phone?

    Okay remove the battery and wait about 30 seconds.

    Put in battery and then hold down home button and then power button .

    When you see the Motorola Logo then release the power button and keep pressing the home button.

    Got the info from here:

    Boot your Motorola Droid X into recovery mode

    What do you see?
     
  3. Steven58

    Moderator

    Stinky has good advice. However, if your phone is not rooted, you can also call vzw tech support and they will either talk you through or will send you a new phone.

    Here's the number 800 9229 0204. Let us know.
     
  4. z0mb13m4n

    z0mb13m4n Android Enthusiast


    too many numbers there man lol
     

Motorola Droid X Forum

The Motorola Droid X release date was July 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 512GB RAM, TI OMAP3630 processor, and 1540mAh battery.

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