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HELP please

Discussion in 'Android Devices' started by markeas, Jun 14, 2010.

  1. markeas

    markeas Active Member
    Thread Starter
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    May 12, 2010
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    Grrrr Ive had loads of problems with my desire this morning, firstly I cant connect to the internet anymore (but can connect to facebook and email).

    Secondly I had to preform a reset, Now Ive done exactly what it told me to do with regards to backing up etc and now I have NOTHING on my phone what so ever no phone numbers or data. please please please tell me its on my SD card somewhere?

    :thinking:
     

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  2. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    You may have to install apps again. did you have gmail contacts? What network are you on?
     
  3. markeas

    markeas Active Member
    Thread Starter
    16

    May 12, 2010
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    Im such a noob.... Helps if you import them from teh SD card ay lol..

    im still getting a unable to connect to internet errors tho :-/ over mobile internet
     
  4. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
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    Network? O2 uk?
     
  5. markeas

    markeas Active Member
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    May 12, 2010
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    ooops sorry yeah o2
     
  6. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    There are issues with the O2 mobile data network today. I get some emails through but can't connect to the web. They are dealing with the issue.
     
  7. markeas

    markeas Active Member
    Thread Starter
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    May 12, 2010
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    arr right cheers mate. i can stop panicing now :)
     
  8. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    hehe yeah you can
     
  9. CarsnGadgets

    CarsnGadgets Well-Known Member
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    May 17, 2010
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    technical illustrator
    UK
    I had bad apn connection issues this morning, though i'd broken the phone some how.
     
  10. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    exactly what I had. "Cannot connect due to an incorrect apn setting". I had this before and it was also due to the network being down, so i was hoping again this was this issue.
     
  11. CarsnGadgets

    CarsnGadgets Well-Known Member
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    May 17, 2010
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    technical illustrator
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    glad i didnt factory reset, i was concidering it...
     
  12. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    If you're ever in doubt if a network connection issue is yours or O2's call em.

    If you're on hold for more than a minute, chances are its them ;)
     
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