Root help please

[CoopDawg]

I locked out my htc hero . And remembered the dang password after its locked out. It wants me to put my google email and pw in to unlock it. Now i put these in on google mail on my computer and it worked fine but, when i put it in my phone the password is always removed and says its wrong when its not. I don't want to go to cellular south and them reset my phone. to help you guys here's some questions you may want to know.

Yes my internet is on
I only have 1 bar of service where i live but yes i could use the market so it should take the password. What could be the problem i need replies and help.

 

[CoopDawg]

21 views and no help lol

 

[Xyro]

What happens when you type the password in as "null"? I googled and apparently it works...

I also heard once that using @googlemail rather than @gmail works.

 

[elou75]

I had to factory restore my phone to get my Google password accepted again. Emma

 

[CoopDawg]

i did these guys it wont work password disappears when i press sign in

 

[Xyro]

Null seems to help a lot of people on the google boards. I also found this:

On my htc hero
here is how I got my phone to unlock.
I think it was this order. It happened really fast.
1. changed my password on my gmail account.
2. made a call to my phone.
3. While on the call pulled down the top menu and tap the sign in/ authenticate button.
4. A menu will pop up and ask you to put in your password to authenticate. (still on
the call while doing this) I pulled up the keyboard by tapping in the password box or
you can hit the menu key to get it to come up. Put in my new password and let it try
to authenticate. (it cant because you are on the phone but let it try and give you
the message that it is unable to authenticate)
5.After that end the call and go back to the screen that says enter you gmail
username (your gmail email address) and password. Put in this information.
It actual worked this time and it asked me to set a new unlock pattern. so I did the
pattern twice and ended up at my home page.

 

[CoopDawg]

will try this

 

[CoopDawg]

Didnt work

 

[CoopDawg]

problem solved went to cellular south they reset it but still got all my stuff except apps and they showed me how to reset it myself from now on