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help please

Discussion in 'Android Help' started by Android Question, Feb 5, 2014.

  1. Android Question

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    i have the virgin mobile awe and it was fully charged and decided to shut it self off and now it is not turning on at all. i have only had this phone for about a month. i put it on the charger to see what would happen and the led light is just flashing red and won't turn on at all.
     

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  2. olbriar

    olbriar  
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    Jun 19, 2010
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    Hello. Being as it's so new, I think I'd return the phone for a replacement. Removing and replacing the battery might help your situation. If not a factory reset would likely put things right. But as I said... it's new and I'd give my provider a chance to make things right. I hope this helps.
     

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