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help please

Discussion in 'Android Help' started by Android Question, Feb 13, 2016.

  1. Android Question

    Android Question Guest
    Thread Starter

    i had downloaded es file explorer to my tablet, I don't want it.. I uninstall it, it comes back.. and lags me up .. this tablet is rooted, not by me, and I cannot unroot it. It wont allow updates to Facebook or chat :( frustrating !
    Help ! I tried to download a super su app , it would not let me.... even going thru that es file manager thing, it does not allow me to go into the root at all.
     


    #1 Android Question, Feb 13, 2016

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  2. AMOCO

    AMOCO The Computer Guy
    VIP Member

    We need more info:
    What tablet,carrier, and android version you have?
     
    #2 AMOCO, Feb 13, 2016
  3. Kibaikasu

    Kibaikasu Member

    I agree with AMOCO, we need more information about the specific tablet you are using before detailed instructions can be given.

    Some general advice though: when in doubt - nuke the device. By that I mean master reset it after backing up your contacts/photos/videos/etc... It's the only sure way of really fixing the problem without knowing exactly what we're working with.
     
    #3 Kibaikasu, Feb 13, 2016
  4. mikedt

    mikedt 你好

    This copy of ES, where did you download and install it from, Google, Amazon, or some other source?
     
    #4 mikedt, Feb 14, 2016
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