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Support Help!! problem with my myTouch 4g slide

Discussion in 'Android Devices' started by iGotPhoneProbs, Jan 2, 2013.

  1. iGotPhoneProbs

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    It all started last night. The screen works perfectly fine but when i slide out the keyboard, the screen turns black. Then when i slide the keyboard back in, the screen is all normal again.
    Any ideas on how to fix this? Thanks in advance :)
     

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  2. nickdalzell

    nickdalzell Android Expert
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    looks like a cable somewhere is broke, which causes the LCD to stop working with the keyboard slid out. i used to see this all the time on flip phones, the LCD would either go all white or all black due to a worn out ribbon cable that connects the two parts together.
     
  3. Digital Controller

    Digital Controller The Real Bass Creator
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    I have moved this thread into the Mytouch 4G Slide forums, however, it looks like you might need to contact T-Mobile about a warranty as it looks like your device's cables, like Nick stated, have a short of some sort in them to the LCD screen.
     
  4. gtbarry

    gtbarry Android Expert
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    Have you ever found a solution for this?

    Is it a matter of replacing the screen? the cable? Not worth the bother?
     

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