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Support Help!! problem with my myTouch 4g slide

Discussion in 'Android Devices' started by iGotPhoneProbs, Jan 2, 2013.

  1. iGotPhoneProbs

    iGotPhoneProbs New Member
    Thread Starter
    5

    Jan 2, 2013
    1
    0
    5
    It all started last night. The screen works perfectly fine but when i slide out the keyboard, the screen turns black. Then when i slide the keyboard back in, the screen is all normal again.
    Any ideas on how to fix this? Thanks in advance :)
     

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  2. nickdalzell

    nickdalzell Well-Known Member
    243

    Jun 17, 2011
    4,849
    871
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    Owensboro, KY
    looks like a cable somewhere is broke, which causes the LCD to stop working with the keyboard slid out. i used to see this all the time on flip phones, the LCD would either go all white or all black due to a worn out ribbon cable that connects the two parts together.
     
  3. Digital Controller

    Digital Controller The Real Bass Creator
    953

    Sep 5, 2012
    12,647
    3,553
    953
    Male
    Civil Engineer
    Cincinnati, Ohio
    I have moved this thread into the Mytouch 4G Slide forums, however, it looks like you might need to contact T-Mobile about a warranty as it looks like your device's cables, like Nick stated, have a short of some sort in them to the LCD screen.
     
  4. gtbarry

    gtbarry Well-Known Member
    223

    Jul 15, 2012
    1,898
    736
    223
    Male
    California
    Have you ever found a solution for this?

    Is it a matter of replacing the screen? the cable? Not worth the bother?
     

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