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Help! RAZR MAXX HD battery life is terrible

Discussion in 'Android Devices' started by Roadhammer72, Jul 8, 2013.

  1. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    I got this phone almost brand new about a month ago and at first the battery life was good, 13-15 hours and I'm a heavy user, browsing, tapatalk, Facebook, etc....now I can drain my battery life from 100% to 15% in a matter of about four to six hours, what's going on? Anything I can do to fix it?
     



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  2. Xelios

    Xelios Android Enthusiast

    Rogue app? Sometimes in a new update for an app, or a certain app can be murdering your battery. Happened to me with the GroupMe app.

    Download an app called CPU Spy and let it run for a few hours. It should help narrow down if your phone is sleeping or not.
     
  3. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    I'll try that, I've got it on the car charger right now and its draining faster than it can charge! Like 1-2% every 15-20 minutez
     
  4. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Ok here's what I've got, what does this mean?

    [​IMG]
     
  5. Xelios

    Xelios Android Enthusiast

    Well, it's showing that the processor is being used pretty heavily, it's not hitting deep sleep all too much. Is there any app that you've only started using recently? Something is keeping the phone from sleeping. Basically whatever it is, it's constantly using your processor and draining your battery. You can see it where the maximum frequency of 1512MHz is used 10% of the time, and the 910MHz frequency is locked in at 17% of the time.

    Check your data usage as well, maybe you have an app thats constantly syncing in the background and burning through data.

    Give the phone a reboot and then check back on CPU Spy, the data can be a little off because it accounts for all processor states used since last boot, so the usages can be a little off.
     
  6. Mulajin

    Mulajin Lurker

    You may want to go to Settings>Battery, under the graph will be a list of what is using the battery the most, check those applications for more information.

    The highest ones are generally Screen, Android System, phone idle, and Android OS. Depending on your usage.
     
  7. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

  8. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

  9. Mulajin

    Mulajin Lurker

    Unfortunately that Battery page Screenshot isn't of much use right now, as it is over such a short period of time on/off a charger. Try to get that same screen after a few hours of your normal (heavy) usage with it having not bee plugged in during that period. That will give a much better look at what is actually causing your drainage.

    Right now it looks like you have your screen set to never sleep, and that can definitely be a HUGE drain on the battery, but such a short period can cause very skewed appearances, so that may not be the case.
     
  10. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Will do, I'll take it off the charger right now
     
  11. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Just changed the display settings to sleep after 30 seconds
     
  12. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Three hours, from 90% to 12%

    [​IMG]

    [​IMG]
     
  13. jhawkkw

    jhawkkw Chinchillin'

    That is one mean wake lock. I noticed that it started to nose dive where your signal charter completely vanished. Were you in a total dead zone or put on airplane mode?
     
  14. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Neither as far as I know, service is kinda spotty in northern Montana but from the time I unplugged it to the time I plugged back in I may have totally lost service one time
     
  15. jhawkkw

    jhawkkw Chinchillin'

    You might not like this suggestion, but I would recommend performing a factory reset. Something is keeping the device from going into deep sleep, and that's the quickest way to debug/fix the issue.
     
  16. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    I should be able to recover all my contacts and everything through backup assistant I imagine, I'll try that and report back
     
  17. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    Do I want "factory data reset" or "external reset"
     
  18. jhawkkw

    jhawkkw Chinchillin'

    Factory
     
  19. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    So what the devil does the "external reset" do? Haha
     
  20. jhawkkw

    jhawkkw Chinchillin'

    I'm not sure, but maybe it formats the external sd card?
     
  21. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    I'm not worried about it, I'll do the factory reset when I'm not 600 miles away from home! Lol
     
  22. jhawkkw

    jhawkkw Chinchillin'

    Lol, understandable.
     
  23. Mulajin

    Mulajin Lurker

    I really don't think that's the case. (Speaking specifically about the wake-lock)

    On the point about the instant drop in battery life towards the end of the graph, that looks to be ~5% drop in ~5 minutes, and that gap indicates the phone having been turned off. Looks like that is just an error in the reading of the battery level. (A quirk if you will) or perhaps the phone is taking one HECK of a lot of power to boot.

    This guy is a heavy user, if you look at the awake compared to screen on, it looks about right, not a huge difference.

    What you may want to check is sync settings. For e-mail, facebook, twitter, and other accounts/apps of that nature. Set those sync settings to closer to an hour instead of 5-15 minutes. This will keep the phone in "deep sleep" more consistently when the phone is not in active use.
     
  24. pegs520

    pegs520 Well-Known Member

    WOW. The battery was draining even when you were charging! That's either a seriously rogue app, or a crappy battery.

    Easiest thing to do is factory reset.

    Something more difficult is to get an app like battery battery stats and you might be able to see what's causing the battery drain.

    Or, you could uninstall each app one by one. That'd take a while, though.
     
  25. Roadhammer72

    Roadhammer72 Newbie
    Thread Starter

    I'm glad there are people out there who know more about this than me haha
     

Motorola Droid RAZR HD / MAXX HD Forum

The Motorola Droid RAZR HD / MAXX HD release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 3300mAh battery.

November 2012
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