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Support Help!!! Samsung Galaxy S2 wont recieve network data

Discussion in 'Android Devices' started by J Haynes, Jan 5, 2012.

  1. J Haynes

    J Haynes New Member
    Thread Starter

    Jan 5, 2012
    I bought this phone 3 days ago from Digicel in Barbados. I got a data plan activated and was told it should be on within the hour. My phone registers 3G but only the green up arrow beneath it lights up, and not the orange down arrow.

    Took it back to the store later that evening and they made their checks and told me a technician will check it out. Day 2 and no internet but works great on wifi, took it to another branch of Digicel where a technician is on site, and they did their thing, told me they can see in the system that the data plan is activated and everything on their end is correct and the settings in the phone are correct... Day 3 still no internet, called the customer service and was told they can see in the system the data plan is activated and it should be on within an hour..... that was this morning, its 4:55pm here now an still no internet

    tried turning off and on the phone, tried pulling the battery and still nothing

    Any advice would be appreciated


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