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Support Help!! Slow phone..

Discussion in 'Android Devices' started by meaghanyvonne, Aug 14, 2013.

  1. meaghanyvonne

    meaghanyvonne Active Member
    Thread Starter
    16

    Aug 12, 2013
    29
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    16
    My phone keeps lagging/freezing sincr about 3 hours ago. I went into running apps and its a bunch of these....is this causing it? Need to get rid of all this crap.. 1376528852366.jpg
     

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  2. meaghanyvonne

    meaghanyvonne Active Member
    Thread Starter
    16

    Aug 12, 2013
    29
    1
    16
    If i factory reset it will i loose contacts and pictures?
     
  3. Goodspike

    Goodspike Well-Known Member
    143

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    The screen post shows all the apps loaded, not running apps.

    Have you tried just rebooting?
     
  4. marcus304j

    marcus304j Member
    16

    Jul 23, 2010
    23
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    16
    IT Professional
    Maryland, USA
    Yes, a factory reset will delete all photos and contacts (unless you have them synced online). Those running applications are system apps and are not the source of your problem.
     
  5. meaghanyvonne

    meaghanyvonne Active Member
    Thread Starter
    16

    Aug 12, 2013
    29
    1
    16
    Idownloaded gcloud. Will that work to get all my info back?
     

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