Hello to All! I'm new to the site and I hope that one of the local genius' can help me out. I'm having a problem on my Original HTC Evo 4G. History - I terminated my sprint service about two years ago. While with Sprint, I rooted my phone and it worked fine in the rooted condition. After leaving Sprint, the phone sat unused until now. A few days ago I decided to renew service with Straight Talk. We had problems getting the servers to recognize my phone. After several failed attempts, we did a hard reset going back to the factory settings. That's when the launcher problems started. I started getting the message, "the application HTC Sense(process com.htc.launcher) has stopped unexpectedly. Please try again." Touching the "Force Close" button does nothing, just an endless loop. Also occasionally get "Sorry, com.android.phone has stopped working. I have tried the following to no avail:- Taking the battery out - anywhere from 10 minutes to 2 hours - and after removing the battery holding the power button down for 10 or so seconds. - wipe data/factory settings - Wiping the Cache - Wiping the Dalvik cache I went to the HTC site which was useless. When I hooked the phone to my computer and started HTC Sync it said "No Device Connected". None of this has stopped the com.htc.launcher looping at startup. Cannot access the Home, Phone, search keys. I had read that by accessing search during the loop, one could then access HTC Sense and wipe that cache to fix the problem. What I'd like to do is get access to the phone and add a new Launcher and unroot the phone to go back to the out of the box state. Are the any tools that will allow me to access the phone? Does anyone have specific suggestions knowing that the phone is in a constant loop cycle and that there is no access to any of the keys. Thanks in advance.