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Help Team HTCDEV!

Discussion in 'Android Devices' started by g60madman, Jan 8, 2013.

  1. nsciucco

    nsciucco Android Expert

    come on guys . I have done this 2x today. step it up guys.. lets not let this go. WE NEED TO STAND UP AND DEMAND THE SOURCE CODE
     

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  2. SuperAfnan

    SuperAfnan Android Expert

    Gonna so this in a few for the code ;)
     
  3. SuperAfnan

    SuperAfnan Android Expert

    Done.
     
    nsciucco likes this.
  4. miked6875

    miked6875 Member

    Thank you for contacting the HTC Technical Support Center in regards to your source code inquiry.

    We understand it is really important for our users to have the latest source codes to improve the software performance in our devices. When we find our customers are requesting for the source codes we always work hard on it because we know your help is really useful for us. As we do not know what the source code you are asking to be released is, we encourage you to visit us at HTCdev - HTC Kernel Source Code and Binaries and look for it. If you do not see it available, we can ensure it will be released by the HTC Develop Team as soon as possible.

    If you require further assistance in the near future please contact us through HTC Smartphones and Tablets - Support for HTC Cell Phones and Tablets or call us at +1-866-449-8358 from 6AM to 1AM EST, 7 days a week.

    Have a nice day,

    If this answers your comment or question, please click here to complete the process.

    To submit another comment, please click here.

    Sincerely,

    The HTCDev Team

    Want to see what others are saying? Have a question to ask other HTCDev fans?

    Follow us on Twitter www.twitter.com/htcdev

    Explore our development resources Welcome to HTCdev

    We are unable to receive replies to this email account. Please visit us at Welcome to HTCdev if you have any questions or need further assistance.


    I got about 6 of these.
     
    nsciucco likes this.
  5. payterx

    payterx Newbie

    Requested

    i'll keep responding to the auto emails until a real human reads it
     
    nsciucco likes this.
  6. nsciucco

    nsciucco Android Expert

    come on guys.. Have you done your daily email to HTC ?
     
    ochenta likes this.
  7. xploPR

    xploPR Android Expert

    Enviado, ahora esperar por la repuesta.
     
    nsciucco likes this.
  8. nsciucco

    nsciucco Android Expert

    gracias
     
    xploPR likes this.
  9. kake2k

    kake2k Member

    I wrote them a note, but I think we should instead be writing to someone else... google? or whoever wrote the original kernel. Isn't the kernel released under GPL? And doesn't that require the release of the modifed kernel source code at the time of release? If that is true, the fact HTC have failed to release their source code since day 1 (and it's been almost a year now) would have put them in direct violation. They should not even be able to sell the device until the source code is released! A link to get the source code should be in the phone box! Maybe non-maliciously "spamming" google about how they should enforce the GPL since they are the copyright holder would make HTC release the source.
     
    nsciucco likes this.
  10. xstefen

    xstefen Android Expert

    Any EVO V carrying lawyers browse this forum?? ;)
     
  11. xploPR

    xploPR Android Expert

    De nada :)
     
  12. Chingling

    Chingling Android Enthusiast

    Alright, so contacted HTCDev and got their generic response about source code, so I emailed them again pushing my complaints and got this:


    Is it okay to give my IMEI/MEID to HTCDev? Also...what source code version exactly are we looking for?
     
  13. Austrie

    Austrie Android Expert

    Its okay to give it to them, they're making sure we aren't spammer. And when they say source code version I'm assuming they mean device and kernel version. HTC evo v 4g, ICS 4.0.3, sense 3.6 kernel version(forgot...)(can be found in settings > about phone in a sense ROM using stock kernel.
     
    Chingling likes this.
  14. Chingling

    Chingling Android Enthusiast

    Alright. I also assumed source version would have to include the kernel Linux version, which is 3.0.16 for stock. I'll put out an email today and see what I get back.
     
    nsciucco likes this.
  15. nsciucco

    nsciucco Android Expert

    come on guys.. Have you emailed HTC today?


    I have 3x
    The latest from these Dicks.

    HTC is committed to assisting customers in getting kernel source code for HTC devices. Please frequently refer to our list http://htcdev.com/devcenter/downloads of the latest release to see if your device is eligible for getting the kernel source code.

    HTC is working to release appropriate kernel code bases as soon as possible after device launch but we cannot guarantee the exact time frame.

    Nick, please keep in mind that the service, including without limitation, updates, upgrades and patches for the software installed on your device that you download to your device from the service, is provided by HTC on an “as is”, “with all faults” and “as available” basis.

    The company makes no representations or warranties of any kind, expressed or implied, as to the operation of the service, the accuracy or the components of the information, content, materials, or products included or available on the service.

    HTC will not be liable for any damages of any kind arising from the use of the service, included but not limited to direct, indirect, incidental, punitive, and consequential damages.

    I look forward to providing you with any additional assistance for your HTC device if required.

    Thanks for your continuous support of our products and services, Nick. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 6am to 1am EST, 7 days a week.

    Thank you for being a member of our HTC community and I wish you a good day!
     
    ochenta likes this.
  16. ochenta

    ochenta Well-Known Member

    Bet they're getting annoyed with us...which is exactly what we want. Sent mine for the day.

    Don't get discouraged! Keep up the pressure ya'll!
     
    nsciucco likes this.
  17. krowley3

    krowley3 Well-Known Member

    I know that Ramjet pointed this out in another thread, but it appears that they have released our source code. It just says it is for Sprint and for the Evo 3D but it is in fact the same build number for the Virgin mobile Evo V.
    1.14.652.0

    [​IMG]
     
  18. g60madman

    g60madman Guest
    Thread Starter

    If you pull off our config file from stock ROM and compare it to the config file in this source code they are tons different. So no I don't believe this is the same source.

    Edit: plus after 20-30 emailers I'm sure HTC would point that out and not tell us they are passing this upto the dev team to decided on releasing it.
     
  19. g60madman

    g60madman Guest
    Thread Starter

    Looks like we are finally getting somewhere

    I asked them why the already have the Virgin Mobile HTC One V but not the Virgin Mobile Evo V 4G. Hopefully with all the other contacts we finally got the fire started! Way to go Android Community :D:D:D:D
     
  20. ochenta

    ochenta Well-Known Member

    That's great news...I gotta admit I've been slacking on my emails, so I'm glad others have stepped up!
     
  21. ramjet73

    ramjet73 Android Expert

    I wonder what that source code represents then. It matches the build number for the VM OTA and the source for the latest Evo 3D build (2.89.651.2) was already up before that appeared.

    I'm not doubting your findings, just a little confused. :thinking:

    ramjet73
     
  22. g60madman

    g60madman Guest
    Thread Starter

    ramjet,

    No clue at all, but the break down is if you head to htcdev.com and check out carrier Virgin Mobile and search they don't have the Evo V 4G listed. I just downloaded the

    EVO 3D Sprint WWE CRC 3.0.16 v4.0 97.7 MB 2.89.651.2

    Lucky for me my Wife's new Evo V 4g just showed up (it's not activated yet) and I did an 'adp pull /proc/config.gz' after downloading that kernel and doing a compare from config to config they are totally different as you can see by meld.

    Edit: If you have never used meld before the green lines on each side represent differences in the files. When we got the Triumph source code the differences from one file to another where (3). After doing a build there was a few updates from the stock config which then put them inline with one another.

    [​IMG]
     
    ramjet73 likes this.
  23. nsciucco

    nsciucco Android Expert

    Well I got a call from HTC. I responded negatively to a survey they sent me. I just picked the last option on every question. . "Very dissatisfied" lol- I told the guy why I was ticked. He actually seemed to listen. He said they are working on getting the source code for our phones up. So keep it coming guys. I do 3 emails a day
     
    g60madman likes this.
  24. g60madman

    g60madman Guest
    Thread Starter

    WOW I can't believe this

     
  25. Palmetto Fellow

    Palmetto Fellow Android Expert


    I'd be happy with a working website :p

    There are people who've been waiting days to get their bootloader unlocked. This is my second day. I got my token submitted at 10:30am but no email as of yet. :(

    But perhaps I'll ask for the kernel as this will help me long term. In the short term, I just want my doggone .bin file!!! :mad:
     
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