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Support Help - tired of "butt-dialling" ppl!

Discussion in 'Android Devices' started by emeraldspyro, Jan 31, 2012.

  1. emeraldspyro

    emeraldspyro Member
    Thread Starter

    Mar 5, 2011
    Phoenix, AZ
    I have a LG Alley phone that was flashed from Verizon over to Cricket. But after I bought for and had the phone flashed by a Cricket Authorized Dealer, i am now finding when I try to turn off the screen and lock it, it DOESNT WORK NOW. So I am constantly "Butt Dialing" my contacts.

    If I were to do a FACTORY RESET; in hopes that the screen lock will fix itself; would the phone revert back to Verizon, or will it continue as Cricket?!?

    PLEASE HELP?!?!?


  2. verizonuser13

    verizonuser13 Well-Known Member

    Aug 2, 2011
    I'm not a developer but I am pretty good with flashing ROMs and backing up. What I would do is if your phone is rooted, flash a ROM made here by one of the devs. If your phone isn't rooted doing a factory reset wipes all data, apps, everything thats on the phone in its entirety. You can backup your contacts and all that but apps you can either backup ONLY IF your phone is rooted through titanium backup (app on the android market). I don't know if you are rooted or not but resetting will reset back. Hope this helps
  3. alostpacket

    alostpacket Over Macho Grande?

    Nov 29, 2009
    Android App Developer
    Just to avoid confusion I put the two threads together here in the regular LG Ally forum.

    @emeraldspyro, are you sure the person flashed the phone? Or did they unlock it?

    One way to check would be to see if you have an app named "superuser" or superuser.apk" (often has an icon with a pirate/ninja). If you have it, you are likely rooted and have custom firmware on the phone. Otherwise, I think it's likely the guy at the store just used a special unlock code to allow your phone to be used on another carrier. This is different from "flashing"

    Anyways, please feel free to let me know if you guys think this is more of a root question and I'll be happy to move it there.

  4. db2u

    db2u Well-Known Member

    Jul 28, 2011
    I would venture to say that what they flash to get it over to cricket is in the CDMA settings, and independent of the OS. So I think you are ok to do a reset on it but dont hate me if you lose your cricket flash by doing so since I am not 100%
  5. dautley

    dautley Well-Known Member

    Jul 23, 2010
    Dickson, TN.
    If you a factory reset all it will do is wipe your apps, data, and activation info (by activation info I mean you will have to reenter your name and password to reactivate your Google account). Whatever ROM you have flashed as well as info stored on your SD card will remain intact so you should still have whatever ROM you have flashed on your phone along with root if your rooted. In most cases you should be able to go to Settings/Privacy/Factory Data Reset. If some kind of unlock code was used you might have to take it back Cricket but I don't think you would. It might be best to ask them before doing the reset.
    alostpacket likes this.
  6. ndex477

    ndex477 Well-Known Member

    Jul 15, 2010
    Electronics Associate / Smartphone Consultant
    North Carolina
    I had a similar problem when I first rooted my LG Thrive. Even though I know this is an Ally forum I happened to come across this thread. In my case, I was curious(as all new rooted users are) and started toying around with folders in RootExplorer. Long story short, I wound up moving an .ogg file the was responsible for the locking and unlocking sound on my phone. The path to that file(on the Thrive)is /system/media/audio/ui. I guess the "ui" part causes it to interact with the user interface some how.

    Anyway after I put the file back in it's proper place everything was o.k. I'm assuming you're rooted. If not, the advice from the above posts would probably help more. The best of luck to you.

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