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Support Help. Video File Wont Open?

Discussion in 'Android Devices' started by Caskias, Dec 31, 2012.

  1. Caskias

    Caskias Lurker
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    I made a video on my Samsung Galaxy 2 that went for 1 hour but before I could save the video my phone died. When I turned on the phone, the file wouldn't open. There is defiantly something on there as the file is 1.25 gigs.
    I transferred the file onto a computer, changed the format from .3GP to .mov but still doesn't open. I just get the following message each time - The document
     

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  2. Gearu

    Gearu Android Expert
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    VLC media player may play it, but if it can't then there's little hope.
     
    EarlyMon likes this.
  3. EarlyMon

    EarlyMon The PearlyMon
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    How did you change it to a mov file?

    If you renamed it, change it back, use VLC, agree 100%.
     

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