1. Download our Official Android App: Forums for Android!

help: vzw sent me wrong phone on a return

Discussion in 'Verizon' started by boatman, Jun 7, 2011.

  1. boatman

    boatman Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    448
    Joined:
    Nov 19, 2009

    Nov 19, 2009
    448
    15
    38
    I had a droid 2 global on a line going that was having problems, still under warranty.

    I had an upgrade on that line, and got a samsung charge.

    I called vzw to tell them my d2g was bad and pls send another one.

    They had trouble figuring out that the charge was now on the line, but went thru the d2g steps and agreed it was bad and would send me another one.

    Today I got the phone, and it is a new charge.

    I would be very happy to send back my d2g that isn't working and keep the charge instead, go return the charge I purchased, and keep the upgrade for another time.

    Can I do this, or is vzw expecting a charge to come back? Should I be calling them and sending back the charge the sent me and asking for another d2g?
     

    Advertisement

  2. drdoom

    drdoom Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    959
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    959
    183
    93
    College Student
    North Carolina
    You should call them, and tell them what happened.
     
  3. WA_Bob

    WA_Bob Android Expert
    Rank:
    None
    Points:
    103
    Posts:
    799
    Joined:
    Apr 11, 2011

    Apr 11, 2011
    799
    109
    103
    Male
    Forester
    West edge of the East Texas Piney Woods

    X2
     

Share This Page

Loading...