Help With BodyMedia App


Hello All,

I am new to this site so I hope I am posting in the right place.

I recently bought a BodyMedia armband (it tracks your calories you burn and what not) and I cannot get it to stay connected to the app through bluetooth. I don't know what I'm doing wrong, it worked perfectly this morning, but later today it just stopped. My bluetooth says that it's 'paired but not connected'. I reset my phone, reset my armband, reinstalled my app, etc...So is it the app, my phone, or the device? I have an HTC EVO4G. I called their customer support and they were no help. Just curious if anyone knows anything about this. It's so frustrating! Thanks =)