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Support help with my text message inbox....

Discussion in 'Android Devices' started by nelms, May 22, 2010.

  1. nelms

    nelms Well-Known Member
    Thread Starter
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    Feb 3, 2010
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    west union sc
    has anyone else had their text inbox wiped out? its happened to me 3 times in the past 2 weeks. whats causing this?
     

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  2. nelms

    nelms Well-Known Member
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    west union sc
    so i guess im alone in this? haha
     
  3. ORDarksideD

    ORDarksideD Member
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    May 13, 2010
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    I don't have my Incredible yet, but my guess would be that "Auto Erase" is on under your messaging settings. When your inbox fills up it will erase the texts. Just a suggestion.
     
  4. nelms

    nelms Well-Known Member
    Thread Starter
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    ive been all over the settings menu... cant find anything like that.. (that was my first thought when it happened also) seemed like a fluke thing.. no real reason... oh well.

    i appreciate your input. thank you
     
  5. necosino

    necosino Android Expert
    163

    Apr 14, 2010
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    Accountant and semi-pro poker player
    Upstate NY
    I've heard a person say that after the messaging app force closed, all of their messages were erased. Are you using any Task Killers/Managers that may have closed Messaging?
     
  6. Hasn't happened to me. My messages are safe and sound. And no, there is no auto-erase as I actually WANT this and unfortunately to no avail.
     
  7. nelms

    nelms Well-Known Member
    Thread Starter
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    Feb 3, 2010
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    i have ATK. but i dont kill my messages/inbox. and them vanishing didnt seem to conicide with anything in particular. its hard to be aware of what exactly is going on when they vanish because i dont notice till after i open the inbox.
     
  8. nelms

    nelms Well-Known Member
    Thread Starter
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    haha. if i figure out what im doing to make this happen i'll let you know ;)
     
  9. Willtrvl

    Willtrvl Member
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    Mar 16, 2010
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    This is a Great Phone but this has happened too me twice also. I looked for an auto delete or something but can not fine it. Anyone know of any settings that could stop this? Not using a task killer..
     
  10. sunthas

    sunthas Well-Known Member
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    May 5, 2010
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    Are you guy using a custom messaging app or the built in HTC/Android apps?
     
  11. Willtrvl

    Willtrvl Member
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    I am using the built in Htc/adroid apps.
     
  12. nelms

    nelms Well-Known Member
    Thread Starter
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    Feb 3, 2010
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    west union sc
    same here. bone stock in that dept
     
  13. Willtrvl

    Willtrvl Member
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    I've had my phone since release day and it's happened twice. In fact the second time was today.
     
  14. Cincy73

    Cincy73 Member
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    Mar 22, 2010
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    just south of Pittsburgh
    It happened to me, read on here somewhere that if you have any type of AntiVirus program on your phone this could cause this, I uninstalled mine and It has not happened again!
     
    nelms likes this.
  15. Willtrvl

    Willtrvl Member
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    I do have antivirus from the market but don't think I had it the first time it happened not sure. I may delete it.
     
  16. nelms

    nelms Well-Known Member
    Thread Starter
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    i have antivirus also... are we on to something???
     
  17. Willtrvl

    Willtrvl Member
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    uninstalled antivirus, hope this works.
    Thanks
     
  18. nelms

    nelms Well-Known Member
    Thread Starter
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    Feb 3, 2010
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    west union sc
    did you notice a setting in anti virus that would kill certain "harmful" messages automatically? weird huh...
     
  19. Willtrvl

    Willtrvl Member
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    No I did not, It is weird though. I decided to uninstall the app.
     
  20. nelms

    nelms Well-Known Member
    Thread Starter
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    im gonna leave my antivirus on.. then if yours still does it we can rule it out.. i'll let ya know when mine does it haha..
     
  21. Willtrvl

    Willtrvl Member
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    Sounds good, hope mine stays clean. Go to the market and read some of the reviews on the antivirus app. Most of them are good but a few state force closings and deleted items. One even stated not to install on droid inc...
     
  22. nelms

    nelms Well-Known Member
    Thread Starter
    38

    Feb 3, 2010
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    west union sc
    sounds like i'll be losing one more inbox full before im certain.. in the meantime i downloaded a sms uploader, to automatically send my stuff to my gmail...
     
  23. TokedUp

    TokedUp Android Enthusiast
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    May 1, 2010
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    I have confirmed through 2 different sources Handcent and HTC that the Droid Incredible DOES NOT NEED AN ANTIVIRUS APP! I have posted about this numerous times. I was having the same exact problem as you guys, I uninstalled the Antivirus app and never had a problem since. My DInc actually runs faster now AND I HAVE PROVED that the battery last longer now that i dont have it.
     
  24. Not only do you probably not ever need an anti-virus, please get rid of the task killer.
     
  25. Sean1208

    Sean1208 Well-Known Member
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    Apr 30, 2010
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    The only reason I have an antivirus is because it (Lookout) backs up my data so I can restore my contacts and what not from a server rather than keeping them on my SD card, which is always in the back of the phone. Is there an app that will do that without the extras?
     

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