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Help with Play store error

Discussion in 'Android Devices' started by zfusionn, Apr 23, 2012.

  1. zfusionn

    zfusionn Lurker
    Thread Starter

    Everytime I open the playstore, it tells me to add an account and when I touch on yes it takes me to the homescreen. And if I go to the account and sync settings, it tells me to add an cooperate account and when I put my Gmail it says cannot "connect to sever." HELP PLEASE!
     


    #1 zfusionn, Apr 23, 2012

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  2. gbiggie

    gbiggie La patience et le pardon

    Go to your settings-manage apps-find the Gplay app and clear data and cache. Reboot and see if it will let you login then.
     
    #2 gbiggie, Apr 23, 2012
  3. zfusionn

    zfusionn Lurker
    Thread Starter

    it doesn't work. :mad:
     
    #3 zfusionn, Apr 24, 2012
  4. jerofld

    jerofld Fixing stuff is not easy

    Troubleshooting Download Issues - Google Play Help

    That is the official troubleshooting guide for Google Play. Note this one in particular:

    Some wifi routers block that port (5228) and make it so you can't access the store on wifi. You can enable port forwarding to bypass the firewall.
     
    #4 jerofld, Apr 24, 2012
  5. Jxillex

    Jxillex Lurker

    Hello,

    Have you ever rooted, or flashed your phone previously before this problem? If not, this problem has affected me the first two weeks of having the phone. I simply did a factory reset, and gave my phone a few moments to boot up. Then I tried signing in and the problem was resolved.

    I hope this helps you if nothing else troubleshoots.

    Sincerely,

    Jxillex
     
    #5 Jxillex, Apr 24, 2012
  6. mrpnut

    mrpnut THE WORLD IS YOURS

    try this one out its transparent market c if it fix ur problems u have to flash this in recovery tho don't wipe nothing just flash it
    http://db.tt/dwekK6lR
     
    #6 mrpnut, Apr 24, 2012
  7. ianers_ianized

    ianers_ianized Lurker

    How can I bypass the firewall from my phone to get through those blocking wifi routers? I want to download without having these problems on Google Playstore
     
    #7 ianers_ianized, Jun 10, 2013

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