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Support Help with Play store error

Discussion in 'Android Devices' started by zfusionn, Apr 23, 2012.

  1. zfusionn

    zfusionn New Member
    Thread Starter
    5

    Feb 16, 2012
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    Everytime I open the playstore, it tells me to add an account and when I touch on yes it takes me to the homescreen. And if I go to the account and sync settings, it tells me to add an cooperate account and when I put my Gmail it says cannot "connect to sever." HELP PLEASE!
     

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  2. gbiggie

    gbiggie La patience et le pardon
    533

    Sep 17, 2011
    6,929
    2,687
    533
    Male
    Detroit,Michigan
    Go to your settings-manage apps-find the Gplay app and clear data and cache. Reboot and see if it will let you login then.
     
  3. zfusionn

    zfusionn New Member
    Thread Starter
    5

    Feb 16, 2012
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    it doesn't work. :mad:
     
  4. jerofld

    jerofld Fixing stuff is not easy
    313

    May 10, 2011
    7,687
    4,269
    313
    Male
    I fix stuff
    Over there <points>
    Troubleshooting Download Issues - Google Play Help

    That is the official troubleshooting guide for Google Play. Note this one in particular:

    Some wifi routers block that port (5228) and make it so you can't access the store on wifi. You can enable port forwarding to bypass the firewall.
     
  5. Jxillex

    Jxillex Member
    6

    Apr 24, 2012
    8
    1
    6
    New York, NY
    Hello,

    Have you ever rooted, or flashed your phone previously before this problem? If not, this problem has affected me the first two weeks of having the phone. I simply did a factory reset, and gave my phone a few moments to boot up. Then I tried signing in and the problem was resolved.

    I hope this helps you if nothing else troubleshoots.

    Sincerely,

    Jxillex
     
  6. mrpnut

    mrpnut THE WORLD IS YOURS
    413

    Jun 1, 2011
    3,525
    1,783
    413
    Male
    trying to concur the world
    CALI
    try this one out its transparent market c if it fix ur problems u have to flash this in recovery tho don't wipe nothing just flash it
    http://db.tt/dwekK6lR
     
  7. ianers_ianized

    ianers_ianized New Member
    5

    Jun 10, 2013
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    How can I bypass the firewall from my phone to get through those blocking wifi routers? I want to download without having these problems on Google Playstore
     

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