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Help with putting phone back to factory

Discussion in 'Android Devices' started by pinkie1205, Oct 19, 2010.

  1. pinkie1205

    pinkie1205 Member
    Thread Starter
    15

    Dec 2, 2009
    14
    0
    15
    I want to activate my hero again but it's rooted so I can't take it into the store to have it activated.

    I want to put my phone back to the original factory settings but every time I try to sync it with HTC Sync it just keeps resetting itself. I tried downloading a copy of HTC Sync and I have even installed it from my phones SD card (I backed it up before I rooted). Every time I plug the phone into my computer then hit the HTC Sync under notifications the phone keeps rebooting and HTC Sync doesn't even recognize it (my computer does though)

    I am using a netbook running Windows XP

    Has anyone else had this problem or know how to fix it?
     

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  2. pinkie1205

    pinkie1205 Member
    Thread Starter
    15

    Dec 2, 2009
    14
    0
    15
    Nevermind I think I fixed it. I skipped using HTC Sync and installed the RUU. I was going to another tutorial that said to use HTC Sync.
     
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