Typo?

make sure the mail server name is correct. Also some mail servers recognize usernames as the full email address and not just the prefix or part before the @. It may require SSL or not just try it in both and see which works.

For anything further I would need more details...

 

You have to set it up thorough you Wifi connection. I had a simular problem setting up my bellsouth email.

 

I had to enable the wifi on my hero, connected to my wireless router and then set up my email on the hero. For some reason after I did this it has worked for me. Go on the net to make sure you have the pop3 settings correct. Some time the auto settings are wrong. Hope this works.