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Support Help with setting up e-mail account

Discussion in 'Android Devices' started by confuseduser, Jul 16, 2013.

  1. confuseduser

    confuseduser Lurker
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    I purchased a Kyocera Rise yesterday through Virgin Mobile that runs Android. In trying to sync my Verizon e-mail account with the Mail App, we are continually getting a "Couldn't finish" or an "incorrect username or password" message. The username and password are correctly entered, though.

    I called Verizon, and they told me to use the server address pop.verizon.net, port number 995, and security type SSL/TLS on the manual e-mail account setup. That did not work.

    The settings the app automatically brings up in the manual account setup, however, are pop3.verizon.net, port number 110, and security type none. These settings do not work either.

    Both Verizon and Virgin Mobile didn't know how to fix it. Any suggestions?
     

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  2. lnr4e

    lnr4e Member
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    Try using k9 mail havent had a problem with it no matter what emails i use
     
  3. jae_63

    jae_63 Android Enthusiast
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    Sounds to me as though Verizon is blocking access to their POP server from IP addresses that they don't like, such as Virgin Mobile's network.

    I haven't encountered this problem with POP, but have encountered it when using SMTP to send emails.
     
  4. sneaky_1

    sneaky_1 Android Enthusiast
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